Re-implementation of ERP for a leading Agri-tech Manufacturer


  • Bottlenecks caused in business processes due to ERP which significantly impacted critical operations like dispatch of shipments to customers.
  • Inability to get timely information about operations due to performance issues in ERP
  • Inadequate controls leading to cash flow issues.
  • Difficulty in meeting statutory compliances due to issues in ERP
  • Internal team was not geared up to develop detailed design and functional documentation for ERP implementation
  • Internal team not geared up to support migration planning and go-live

How we helped

  • Root-cause analysis revealed implementation gaps in the way system was setup. This was further accentuated by the fact that certain business processes were faultily designed – thereby causing strain on the last man in the process chain
  • It was also established in root-cause analysis that handing over of transactions, for instance dispatch of shipments, between 2 processes (like dispatch planning and inventory packing), resulted in wastage of time in subsequent process.
  • Recommended changes in the way master data was setup in older instance to accurately reflect the business & operations hierarchy in the ERP (for instance: create Business segments & variables which management uses to monitor the business, factory warehouse & location structure etc.)
  • Recommended usage & implementation of certain features of ERP that would have eased the strain on the process by eliminating redundancy
  • Recommended changes in the business processes to bring remove redundancy & to align with usage of the ERP in efficient way
  • Closely worked with the technology partner to help implement all the changes
  • Developed business test cases and pass / fail criteria thereof for efficient conduct of UAT
  • Drove the entire engagement as a Program, covering planning, execution, co-ordination with all stakeholders (including third party technology vendor) and ensuring timeliness.


  • ERP addressed all business needs, processes, reporting, controls and validations as a result of strong design and implementation
  • The project was completed in the stringent timelines of go-live for reimplementation.
  • Impact of this project on regular operations was very minimal due to significant saving in bandwidth of staff
  • Our work helped improve the material dispatch efficiency by approx. 60%