Challenge
• Company’s legacy system did not cover key processes of company viz. production, inventory, and R&D
• Legacy system did not have strong controls and workflows
• There were broken processes and controls and validations were not strong
• Legacy system was not tracking all key KPIs
• Internal team was not geared up to develop detailed design and functional documentation for ERP implementation
• Internal team not geared up to support migration planning and go-live
How we helped
• Detailed study of business model, processes involved, current usage of legacy systems, manual workflows
• Identification of key metrics and data needed to monitor the metrics
• Detailed design of to-be processes with workflows, controls, validations and data points
• Detailed plan of ERP implementation including set up, migration, testing, cut-over and go-live
• Complete program management with ERP vendor, management and internal stakeholders to coordinate development of required design, resolving road blocks and brainstorming alternatives
• Design and set up of users and their access based on roles
• Set up of master data, retrieving information from legacy system, user inputs for data gap
• Design of layouts and reports from ERP
• Correction of existing legacy data to suit new ERP set up migration
• Migration of opening balances with validations and testing
• Functional training to users on the new ERP
• Creation of test scenarios for designing UAT cycle and count
• UAT support, feedback and resolution of bugs and errors in ERP
• Go-live and post go-live stabilisation
Benefits
• ERP addressed all business needs, processes, reporting, controls and validations as a result of strong design and implementation
• Timely implementation as per planned timelines
• Clear communication with ERP vendor on requirements and less costs and efforts spent in implementation
• Impact on regular operations was very minimal due to significant saving in bandwidth of staff in implementation of ERP
• Management did not spend any bandwidth on ERP implementation which otherwise would have taken significant time of them