Incorrect ERP implementation challenges


  • Unable to finalise the Balance Sheet in 8 months FY close
  • Unable to provide requisite information to auditors from new ERP.
  • Incorrect filing of VAT/ Excise and Service Tax returns.
  • No monthly reporting of financials
  • Required excess resources

Recommended Solution

  • Root-cause analysis revealed, implementation gaps in accounting flows, inadequate reports/data were n the new ERP.
  • Resulted in manual records for statutory compliances; like VAT, Excise, Service Tax Etc.
  • Root-cause analysis revealed lack of user awareness and training leading to incorrect and inefficient manual processes.
  • Suggested the action plan in three categories; detective, preventive and ‘to-be-process’ applicable for all stakeholders including IT.
  • Organised training for the users and formed a team of Super- users for better hand- holding with the users
  • Recommended process changes to restrict duplicacy and redundant process
  • Recommended IT for development of reports for indirect taxes.
  • Periodic review with steering committee


  • Project delivered successfully with all user issues addressed
  • Manual and redundant process were done away with improve and brought efficiency.
  • Monthly financial closing put in place to ensure real time accounting.
  • Implemented SOPs and SLAs.