With the ever-growing operations, not just in terms of volume but also in diversities, it becomes increasingly important to increase the level of automation in business processes to keep up with the pace of business operations. This also becomes critical in ensuring that right information is captured at the right time and can be dispensed in real time.
Designing a new system entails a mix of the functional expertise of the process and technological expertise. You get this expertise from our team who have successfully handled many automation projects between themselves.
Our team of professionals help you identify the need for automation, the areas where it can be beneficial and evaluate the process readiness for the same. Once this decision is made, we help you identify & document the functional requirements, design a robust system with good controls and one that helps in efficiency of operations. We either work through our team of technology professionals or the one engaged by you (whether externally or in-house).
The system that was good for a certain level of operations may not be good enough for another level of operations. The organizations change their ERP or ancillary systems to keep in line with the changing needs. However, transition from existing system to new system entails many a challenges. To name a few: migration of data, changes in processes, smooth transition from one system to another and impact on day to day operations.
Our team of professionals are around to help you navigate through the entire project, make you aware of challenges to expect, how to handle them and ensure smooth transition.
Make a project plan for transition that covers all aspects of transition like data migration, training for users, change management, User Acceptance Tests, cutover from old system to new, transient process for day to day operations.
Many organizations make investments in ERPs without completely mapping their requirements and / or making necessary changes to the processes that complement the new ERP. There may also be inadequate user training. Sum effect of all of these aspects is that the investment in ERP does not yield the results it was expected. Worse, the ERP becomes a strain on the process rather than smoothening the process.
The investment made in ERP is salvaged by optimizing the ERP usage by making necessary corrections in ERP setup and / or providing necessary training to the users. The primary benefit, of course, is the operational processes are smoothened as was expected from the ERP to begin with.
We study & understand the problem areas that you face. After diagnosing the cause, we recommend the course correction – it may range from training to users, varying degree of changes to business processes to a complete overhaul of ERP, depending on the severity of the problem. We also participate & help you navigate through the journey of course correction either through our team of technological experts or through the team you have already appointed.